Request for Reasonable Adjustments

We’re currently experiencing high volumes of Reasonable Adjustment requests. We will endeavour to respond to your request as quickly as possible, and no later than the published start of the external assessment.

If you have a previous approval report for your learner for another VCert qualification, you won’t need to reapply (unless there are additional requirements needed for the different qualifications), as we honour Reasonable Adjustments across the suite of qualifications.

Please note: if you are submitting a request that is past our advertised cut-off dates (below), it is unlikely we’ll be able to process this.

We have issued a new version of the Reasonable Adjustment and Special Consideration Policy, and the NCFE Guidance on Accessing Reasonable Adjustments. All updates to the documents have been highlighted in yellow.

Guidance Notes

Make sure you’ve taken a look at our Reasonable Adjustments and Special Considerations policy, as well as our new NCFE Guidance on Accessing Reasonable Adjustments document before submitting a reasonable adjustment request.

[icon]Guidance on Accessing Reasonable Adjustments

This Guidance is aimed at our customers, including learners, using our products and services and who submit requests for reasonable adjustments.

[icon]Reasonable Adjustments and Special Consideration Policy

This policy is aimed at our customers, including learners, using our products and services and who submit requests for reasonable adjustments.

[icon]CACHE Good Practice Guide

Cache Good Practice Guide (Reasonable Adjustments and Special Considerations Guidance)

Timescales

For reasonable adjustments that require NCFE approval, all requests must be submitted within the following timescales:

  • 10 working days’ notice prior to the assessment date or start of the assessment window, for any Application Required
    (non-modified).  For example:  Extra time, Reader, Scribe.
  • 15 working days’ notice prior to the assessment date or start of the assessment window, for any Application Required (modified). For example: Enlarged paper, Coloured paper.
  • 30 working days’ notice prior to the assessment date or start of the assessment window, for any Application Required (modified). For example: Braille /Tactile diagrams, Modified Language papers.

Please refer to the Reasonable Adjustments Permission Tables, located in the NCFE Guidance on Accessing Reasonable Adjustments for the full list of submission timescales. 

Failure to provide accurate information or supporting evidence may result in delays to the processing of your request.

Delegated adjustments

Some reasonable adjustments are delegated to our centres and may be implemented for both the internal and external assessment components, without prior application to NCFE. Please see the NCFE Guidance on Accessing Reasonable Adjustments for further details of which reasonable adjustments are centre delegated.

Please note, any arrangements put in place must reflect the learner’s normal way of working within the centre, and depending on the reasonable adjustment, formal evidence of need may still need to be kept within your centre and produced on request to NCFE.

What happens next? 

To submit a request for a reasonable adjustment, complete the form below.

To submit a request for a modified paper only, please complete this form.

  • You’ll be directed to an acknowledgement to confirm your request has been submitted successfully.
  • We’ll aim to complete a review of your completed request within 3 working days.
  • If we’re unable to agree your request, we’ll try to suggest a suitable alternative reasonable adjustment.

NCFE Colour paper chart

If your reasonable adjustment includes a change to the colour of paper, please use the NCFE colour chart.

Centre details

For this request

Qualification details

Please use a separate line for each qualification.
Please use a separate line for each qualification number.
(CACHE qualifications only)

Learner details

(V Certs and CACHE only: Please refer to the External Assessment Windows document)

Reasonable Adjustment Request:

Modified Paper Request:

What modification(s) does the learner need, and have access to as part of their usual way of working? Please provide as much detail as possible to support your request, for example: paper size, font size, paper colour/shade etc.

(For CACHE qualifications where papers are made available electronically, enlarged and coloured papers do not need to be applied for. For CACHE qualifications where papers are sent out, enlarged onto A3 and coloured papers do not need to be applied for.)

Evidence of Need:

Why does the learner need a Reasonable Adjustment(s)? Please tell us more about the request so we can make sure we understand your learner’s needs and provide them with the appropriate support.

The learner has

What type of evidence is available to support this request? Centres are required to ensure evidence provided is relevant to the reasonable adjustment(s) requested, is fully completed (signed and dated) by relevant personnel and does not include unnecessary information.

Please attach the appropriate evidence of need, as indicate above: Please note, a

Declaration

On behalf of my centre I confirm that I have read and understand the Reasonable Adjustments and Special Considerations policy and the NCFE Guidance on Accessing Reasonable Adjustments.

I accept that NCFE will hold and process electronically the information given and may use it for any purpose deemed relevant to this request.

I confirm appropriate evidence to support this application will be available within the centre for inspection, if requested by NCFE.

I confirm that both the centre and the learner support this reasonable adjustment request.