facebook pixel

End-point assessment News


Institute of Apprenticeships and Technical Education (IfATE) has launched a survey on flexibilities. This survey gives employers, apprentices, end-point assessment organisations, training providers and other interested parties the chance to share their views on the Covid-19 flexibilities. The survey can be accessed at the link here 

Functional Skills Flexibility Update 

On the 24 March  IfATE released an announcement extending the current temporary flexibility that suspends the funding rule requiring Level 2 apprentices to study towards and take a functional skills assessment at Level 2 until the 31 July 2021. This extension recognises the continued disruption to the apprenticeship programme due to coronavirus (Covid-19). A Level 2 apprentice will still require a Level 1 in English and maths to complete their apprenticeship. The temporary suspension applies to both apprenticeship standards and frameworks. 


We recently announced that EPA Plus has teamed up with Fika to bring you an innovative app to support your apprentices’ mental fitness.  

Improving mental health is a huge priority for us and we believe that potential can only be fulfilled if we feel mentally fit. That’s why we’re offering FREE usage of the app to apprentices who have successfully passed through Gateway to help them prepare for end-point assessment with EPA Plus.  Fika will go live from 29  March and any apprentice that successfully passes through gateway from this date will be sent a welcome email as well as a guide of how to download and access Fika. 

A guide to demonstrate how to download and access Fika will be available on the Resource Platform from Monday 29 March along with additional resources that provide further information about the app. 

We would also encourage your teams to access Fika for them to be able to support apprentices.  If you would like to request access, please contact the Relationship team on [email protected] and provide the staff members name and email address and we will send instructions on how to download and access Fika. If you missed the webinar about Fika, you can watch it again here. 

Covid-19 Dispensations 

As you may already be aware, IfATE has announced Covid-19 temporary discretions for a variety of apprenticeship standards.These temporary discretions relate specifically to the observation assessment and can be found on the individual standard pages of the Institute’s website, and we have also included a list of these below. The dispensations have been confirmed to be in place until the end of August. You can find our published guidance and templates within the Resources Platform 


Observation Dispensation 

Healthcare Support Worker 

Reflective Statement 

Senior Healthcare Support Worker 

Reflective Statement  

Healthcare Assistant Practitioner  

Reflective Statement  

Nursing Associate (Retired) 

Must meet Gateway requirements 

Dental Nurse 

Record of Observed Practice 

Teaching Assistant 

Reflective Statement 

Customer Service Practitioner 

Witness Testimony 

Customer Service Specialist 

Witness Testimony 

Microsoft Team Assessments 

Apprentices can sit assessments via Microsoft Teams on a desktop/laptop, tablet or mobile phone.  We have produced guides to support apprentices with preparing and starting an assessment undertaken through Microsoft Teams using the various devices. Please share the guides with apprentices ahead of their assessments. You can find copies on the Resources Platform. 

Webinar recordings 

We’ve been hosting monthly ‘check in’ webinars to provide our customers with regular updates throughout the year. If you missed these and would like to watch them, you can view them here. 

Our next webinar is going to be hosted on 22 April at 2pm.We’re moving to a more consistent agenda andwe’ll be covering process changes, platform changes, new product and service developments and much more. Sign up here - we’ll email out slides and recordings to everyone who signs up. 


De-activating and withdrawing apprentices 

If an apprentice is no longer continuing with their apprenticeship, they should be removed from the SEPA platform. This can be done by changing their status to withdrawn on the EPA details tab and then de-activating them using the appropriate button in the top right of the platform. 

EPA Standard Information 

Team Leading Assessment Plan 03  

We will be going live with version 3 from 1 April 2021. Please note that any apprentices that successfully pass-throughGateway from this date will be assessed on version 3. Resources are available and can be accessed on the EPA Plus Resources PlatformSpecial considerations can be requested for any apprentices that customers feel will not be able to be assessed on version 3 from 1 April. 

Functional Skills Flexibilities   

On 25 February IfATE released an announcement regarding flexibilities that have been put in place for Functional Skills to support apprentices to continue with EPA.  

  • Meet all other Gateway requirements to progress to their EPA  
  • Confirmed as ready for EPA by the Training Provider and Employer  
  • Must not be on a break in learning  
  • Must start their EPA on or before 31 May 2021  
  • Must complete their Functional Skills within 3 months of being accepted to EPA.

Overall Grades and Apprenticeship certificates will not be issued/claimed for until proof of achievement for Functional Skills has been presented. 

Learning Mentor 

EPA Plus are now live for Learning Mentor Level 3 and we have a broad range of sector specialists in the following employment areas: 

  • Health 
  • Care and Education 
  • Business  
  • Management. 

If you offer a sector or specialism which does not appear in the above list, please contact the Relationship team at [email protected] for further information. 

Summative Feedback Report  

Apprentice feedback forms will now be password protected and the password will be the DOB of the apprentice. The email that is sent to the apprentice will contain the statement below.  

The attached document is password protected. The password to open the document is your own date of birth in the format of six digits, for example:  

If your date of birth is 23rd March 1996, the password would be 230396. There are no spaces or symbols between the digits. 

EPA Requests 

EPA Dates 

To ensure assessments can be allocated on the earliest available date can you please ensure that apprentices are registered on SEPA a minimum of 90 days before their expected EPA date. Please also ensure that you check the expected EPA date is correct and amend this accordingly for NCFE to use this information to ensure resource is in place to meet any EPA requests. 

Current versions 

Please ensure that you are using the most up to date version of the guidance documents. All the latest versions are available on the easily accessible EPA resources library 

Gateway Audit 

Following feedback from our customers, from the 1 June we are improving the Gateway Audit experience. This will include: 

  • Streamlined process 
  • Full guidance and support for all areas of Gateway Audits across all Standards 
  • Mandatory templates 
  • Maximum requirements of Portfolio Evidence 
  • Guidance on voice/video recorded evidence 

EPA Plus will be providing detailed guidance to customers on the changes and providing additional support materials to help prepare for a Gateway audit. All information will be shared with customers by the end of March. 

To support the changes and our customers we are running sector specific gateway audit webinars.To sign up, please follow the links below to the webinars we currently have scheduled in. If you are interested in the webinar but cannot attend, please still register and you will automatically be sent the recording and follow Q&As.  

Webinar Title 




EPA Plus- Social care standards Gateway Workshop 




EPA Plus- Business standards Gateway Workshop 




EPA Plus- Education standards Gateway Workshop 




EPA Plus- Business Management standards Gateway Workshop 




EPA Plus- Healthcare standards Gateway Workshop 




Update to Resit/Retake Policy

As of the 1 April, the way resits and retakes of assessments are completed will be changing. Where an apprentice is required to undertake a Resit/Retake, the areas the apprentice failed within their previous assessment will be the focus of this resit. The apprentice will then be given the opportunity to recap on their previous attempt in order to add any further detail to areas previously passed.  

When a Resit/Retake is required, you will need to complete and submit the Resit/Retake form to the relevant delivery mailbox as highlighted in the form. This can be found on the Resources Platform. We are already sharing this and asking for it to be completed, however, from the 1 April 2021, this will become a mandatory requirement. 


Make an enquiry

If you have a query or would like a telephone consultation from our EPA Plus team just complete our enquiry form.

Get in touch

Talk to us

Our EPA Plus Services team can advise and help you navigate your end-point assessment journey.

Give us a call: 0191 240 8950

Email: [email protected]

EPA webinars

Our EPA specialists host weekly webinars for our existing customers covering a range of tips, tricks and processes.

Latest EPA newsletter

View more