End-point assessment News
Regulations for date changes for EPA Start Date
1. EPA Plus, in line with our service agreement are committed to fulfilling all EPA Gateway requests that are made with 90 days’ notice or more.
2. The process of EPA is then competed within an 8 week* period
3. EPA Plus offer an ‘Approved EPA Period’ which spans 28 days from and including the EPA start date (expected) stated on the SEPA platform. As long as the EPA process is started in this period there is no need to make any changes to the Planned EPA Start Date in SEPA.
4. When a partner wishes to change a Planned EPA Start Date, to take place outside of the Approved EPA Period, either bringing the date forward or postponing, the following regulations apply:
a. If the revised EPA date is more than 90 days in the future (from the date you make the revision) then you may do this yourself within SEPA.
b. If the revised EPA date is less than 90 days in the future (from the date you make the revision) then you must contact the EPA Plus help desk [email protected] or telephone 0191 240 8950. The EPA Plus team will be able to add your EPA request to our waiting list and you will be notified within 5 working days of the available date which most closely matches your request.
5. When an apprentice goes beyond the ‘Approved EPA Period’ without starting the EPA process, they are automatically moved into a ‘waiting area’ and you will not be able to request. In order to arrange a new EPA date partners have two options:
a. Revise the EPA Start Date (expected) to more than 90 days in the future (from the date you make the revision) you can do this yourself within SEPA.
b. If the planned revised date is less than 90 days in the future (from the date you wish to make the revision) then you must contact the EPA Plus help desk [email protected] or telephone 0191 240 8950. The EPA Plus team will be able to add your EPA request to our waiting list and you will be notified within 5 working days of the available date which most closely matches your request.
EPA Plus will meet any Gateway requests that are submitted with 90 days notice or more.
However in order to ensure we offer a quality service to our clients EPA Plus reserves the right to reject any changes to the EPA Start Date (expected), requested with less than 90 days notice.
*8 week SLA applies from when the apprentice has been accepted through Gateway.
Missed any of the webinars that we’ve hosted? All of our past webinars are now available on our EPA plus YouTube playlist.
You can also register for all of our upcoming webinars using this link
As part of our effort to continually improve our service we will be introducing ULN verification as part of the registration process for apprentices on SEPA.
From 29 November all apprentices registered on the platform will be matched against the ILR. This in most cases will verify the match and lock the ULN field within the apprentice record. For apprentices where the ULN and name do not match that of the ILR the apprentice status will change to Failed ULN Check. Once an apprentice changes to this status they will not be able to move along their EPA journey until corrected.
To correct it simply requires the ULN and name to match that on the ILR and then the record saved. The matching process is immediate and the status will be replaced by the status appropriate to the stage of their EPA journey.
Adding users in SEPA
Training providers now have the ability to add users from within their provider in SEPA.
You can find detailed instructions on how to do this on page 13 of the SEPA user guide.
We will be closed over the Christmas and New Year period from 5pm on Monday 23 December to Thursday 2 January, during which time all Service Level Agreements (SLAs) will stop.
For standards which have multiple methods of assessment in the EPA, the feedback on the final method of assessment will be summative feedback for the entire EPA, and will confirm the overall grade awarded.
5 day prep for professional discussion/interview (Customer Service and Healthcare standards)
In the assessment plan for Customer Service Practitioner, there’s a requirement that the apprentice receives 5 days preparation time for their professional discussion (PD). It has been identified that if granular feedback is provided after each assessment, this would give some apprentices more of an advantage than others, as they may have more time to prepare for the PD than other apprentices have had; therefore; the granular ‘For the PD, you need to consider’ feedback will take place during the 5 day prep conversation with the IEPA.
For the Healthcare standards, the 5 day prep conversation that is currently referred to will no longer take place, as this isn’t a requirement of the APs for Health. As there is potential for the entire standard to be covered during the interview, in order to prepare the apprentice, the ITP should refer to the Apprenticeship Standard and EPA Plus Guidance Documents. Apprentices should also be encouraged to refer to the Guidance Documents that are provided and also consider bringing their portfolio and notes to the Interview.
Photographic ID required for all assessments
To ensure compliance all apprentices should come to each assessment with photographic ID so the Independent End-Point Assessor (IEPA) can confirm they are assessing the correct apprentice. Where photographic ID is not presented the IEPA and/or the identity cannot be confirm the assessment may be cancelled.
Nursing Associate – Guidance v2
The Guidance Document has been updated with more detail in regards to the Professional Discussion structure and timings.
Dental Practice Manager
The suite of Guidance documents for the Dental Practice Manager standard is now available for contracted customers on the SEPA platform
The Guidance Documents include the end to end documentation alongside evidence templates.
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