Additional External Quality Assurance Request

An additional external quality assurance visit can be requested once you’ve used up your 2 free visits for the session.

There may be many reasons you need an additional visit eg you have learners outstanding who require certification or the External Quality Assurer (EQA) has identified actions that needs to be completed prior to certification taking place.

An additional external quality assurance visit can be carried out face to face or remotely and should be discussed with your EQA.

Visit at the centre

Choose from the options below:

Remote EQA

If you’ve had an external quality assurance visit for a qualification in the same sector within the current or previous session, you can submit a request for remote external quality assurance.

Remote external quality assurance allows your allocated External Quality Assurer (EQA) to review your internal systems and processes and sign off certification claims, without visiting your centre. If your 2 free visits have already been used, the following costs will apply;

Choose from the options below:

Before submitting this request, please note that you’ll be required to discuss it with your allocated EQA and send the evidence of the systems and processes you have in place to meet the criteria in the external quality assurance report, including a sample of learner portfolios. For further details of what this may include, please see the user guide to visit reports. If you’re unable to provide all required information to the EQA, a centre visit will be required.

Where possible, all information should be sent by email or provided through remote access to your systems, although paper-based documentation can be sent, care of NCFE. It is recommended that paper documentation is sent by special or recorded delivery and copies should be retained.