EPA Standard
Facilities Manager
Facilities managers work across the private, public and third sectors, in organisations of all sizes. Job titles at this level may include facilities manager, operations manager, estates manager or contract manager. A facilities manager makes sure the working environment is safe, secure and comfortable, and that properties, assets (for example, equipment) and services meet all legal requirements. They manage all facilities services in their area, which could include contracts or specific services like cleaning or fleet maintenance. They make sure performance exceeds customer expectations and stays within budget across properties, assets and services. They may work in-house for a facilities management company, or the role could be outsourced across different sectors.
Level 4 
£6,000 
18-24 months
Why NCFE?
We’re an approved End-Point Assessment Organisation (EPAO) specialising in EPA delivery across health, education, early years, digital, social care, and business apprenticeship standards. We offer flexible and reliable EPA solutions supported by sector expertise, guidance documents and proactive service and support.
End-point assessment
The EPA for Facilities Manager contains three methods of assessment:
Work Based Project Report
Apprentices will carry out a Work-based Project for the EPA which will result in a final Project Report. The word count for the Project Report is 8,000 words. Other aspects of the standard not covered by the final report will then be tested in the Professional Discussion or Presentation. The Project must be agreed by NCFE at Gateway and must be completed within the EPA window (6 months). The Work-based Project Report must have been assessed by an Independent End-Point Assessor (IEPA) and received a minimum of a pass grade before apprentices can move on to the other two EPA methods.
Grading: Fail, pass, merit or distinction.
Presentation to EPA Panel
Apprentices will make a Presentation to deliver to an EPA panel consisting of an IEPA and an industry expert (industry experts may be an employer representative independent of the apprentice or someone from another organisation with relevant sector-specific expertise). The Presentation must last between 15 and 20 minutes with up to a further 10 minutes for questions and answers. The date of the Presentation should be agreed between the employer and NCFE, and apprentices will be given sufficient notice to prepare their Presentation.
Grading: Fail, pass, merit or distinction.
Professional Discussion
The Professional Discussion must last between 45 minutes and 1 hour. The Professional Discussion must include references to the knowledge, skills and behaviours (KSBs) from the assessment plan. Panel members must have access to the Portfolio, the Project Report and the Reflective Log at least 4 weeks prior to the date of the Professional Discussion to enable them to review the documents and prepare. The Presentation and Professional Discussion should both take place on the same day, the Professional Discussion following immediately after the Presentation.
Grading: Fail, pass, merit or distinction.
Facilities Manager
v1.2 Delivering from 24 March 2025
v1.1 Delivered from 2 Aug 2024 - 23 March 2025
v1.0 Delivered from 3 May 2018 - 1 Aug 2024
Download standard PDF Skills England standard