EPA Standard
Facilities managers work across the private, public and third sectors, in organisations of all sizes. Job titles at this level may include facilities manager, operations manager, estates manager or contract manager. A facilities manager makes sure the working environment is safe, secure and comfortable, and that properties, assets (for example, equipment) and services meet all legal requirements. They manage all facilities services in their area, which could include contracts or specific services like cleaning or fleet maintenance. They make sure performance exceeds customer expectations and stays within budget across properties, assets and services. They may work in-house for a facilities management company, or the role could be outsourced across different sectors.
Level 4 
£7,000 
24 monthsWe’re an approved End-Point Assessment Organisation (EPAO) specialising in EPA delivery across health, education, early years, digital, social care, and business apprenticeship standards. We offer flexible and reliable EPA solutions supported by sector expertise, guidance documents and proactive service and support.
The EPA for Facilities Manager contains two methods of assessment:
The apprentice will write a Business Case that has a real business application and benefit. The Business Case should be a maximum of 3,500 words (with a 10% tolerance). This will then be discussed in a Question and Answer session with an Independent End-Point Assessor (IEPA) which will last 1 hour and 15 minutes.
Grading - the IEPA grades the Business Case and Questions and Answers as pass, distinction or fail.
The Professional Discussion is a two-way discussion which gives the apprentice the opportunity to demonstrate the knowledge, skills and behaviours (KBSs) mapped to this assessment method. The Professional Discussion will last 1 hour and 15 minutes.
The Portfolio of Evidence will be completed during the on-programme period and submitted at Gateway. The apprentice must have access to their Portfolio of Evidence during the Professional Discussion where the IEPA will ask at least eight questions. The apprentice can refer to and and illustrate their answers with evidence from their Portfolio of Evidence however, the portfolio is not directly assessed.
Grading - the IEPA grades the Professional Discussion underpinned by a Portfolio of Evidence as pass, distinction or fail.
v1.2 Delivering from 24 March 2025 - 13 May 2025
v1.1 Delivered from 2 Aug 2024 - 23 March 2025
v1.0 Delivered from 3 May 2018 - 1 Aug 2024
