Planned Portal downtime
The Portal will be unavailable from 4:30pm on Friday 30 October until 8:30am on Monday 2 November. This is to support preparations for the integration of Active IQ with NCFE.
In this section you'll find qualifications, resources, approvals, and everything you need to know about onboarding, quality assurance, using the Portal, moderation and assessment, certificates, training events, forms, support visits and more.
You'll also find a dedicated area to support the delivery of Essential Digital Skills, Functional Skills, T Levels and V Certs, including curriculum support and assessment resources.
Whether you’re an NCFE customer who needs to contact us, or a learner wanting to know where you can study NCFE qualifications, you’ll find all you need in the links below:
- Contact us
- Learner support
- Service messages
- V Cert service messages
- Mandatory policies and fees
- Legal information
- Replacement certificates form: learners
- Replacement certificates form: centres
- Verification of achievement
- Malpractice and maladministration (includes forms for centre staff, learners and third parties)
- Assessment registrations and bookings
- T Level provider hub
- Functional Skills service messages
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Sign up nowService messages
Keep up to date with the latest information about our products, qualifications, processes and more.
Exams officers updates
Here you'll find resources, and key dates for your diary for reasonable adjustments and delivery support.
VTQ timely delivery of results
The first term-time checkpoint to ensure timely delivery of your learners' results is open. Find out what actions you need to take before 31 January.
Download the updated funding tracker
Our latest funding tracker now includes details for 2025/26 — helping you plan ahead with confidence.
Learn more
Onboarding
Delivery support
Preparing for quality assurance reviews
Assessment support
Mandatory policies and fees