Claim learners’ certificates by Friday 11 July. If your qualification doesn’t include an external assessment and learners are expecting results in August, make sure to claim certificates by this date. For qualifications with external assessments, claim within two working days of receiving confirmed results. Find out more on our timely delivery of results page.
Request a support visit from your External Quality Assurer (EQA)
When you register your learners on our qualifications, we'll allocate you an External Quality Assurer (EQA) who will carry out two free reviews per quality assurance (QA) group per academic session.
You may find that you require additional support relating to the delivery of your qualification and this is where a support visit might help.
Support visits are focused on your individual needs and can support with planning and understanding the assessment criteria before you start to deliver the qualification and can be requested at any time by filling in the form below.
Whatever the reason, they do incur an additional charge and can be requested at any time by filling in the form below.