Replacement certificates

The following services are available once a learner has achieved one of our qualifications and/or units.

Replacement certificates

We offer a replacement certificate service if the original issued certificate has been misplaced or damaged.

A replacement certificate is an exact duplicate of your original, with “Replacement certificate” written on the certificate. The fee is £37.50, which includes the cost to locate, print and post the document.

Please complete the replacement certificate form below with the required supporting information. Where a transcript was issued as part of your original certificate, a copy will also be included with your replacement certificate.

Once we have received your request, our Customer Support team will aim to contact you within 2 working days to confirm whether we are able to issue you with a replacement, and to take payment.

Replacement certificates can only be requested for qualifications awarded within the last 10 academic years (from the date of application). For CACHE qualifications awarded before this, we may be able to issue a Proof of Qualification, if we hold a record of your achievement on our database. A Proof of Qualification can be requested by completing the form below.

We are unable to issue either a replacement certificate or Proof of Qualification for any qualification awarded before 1 September 1994.

If you have any questions, contact us at [email protected].

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Replacement certificate form

First name: *

Last name: *

Name at the time of study: *

Date of birth: *

Upload evidence of name change if required: (Marriage certificate, Deed Poll, other):

Please note

We’ll only approve name amendments on certificates in the following circumstances:

- Obvious spelling errors

- Evidence can be provided that the name was changed prior to original certification

- Gender reassignment

- UK Protected Person Service Status.

Please provide more detail in the “Reason for Request” field and we’ll be in contact with you if we need more information.

Reason for request:

Please upload your completed WES form, if applicable:

Qualification Details

Estimated Year of certification:

Qualification / unit title:

Name of College/Centre:

Your contact details:

Telephone number:

Email:

Address to where the replacement certificate should be sent:

Please provide two forms of documentation relating to you. Between these two documents you must be able to show photographic identification (e.g. passport, driving licence, national ID card, student card) and confirm your address (eg a recent utilities bill, bank statement). File 1: *

File 2: *

I hereby declare that I am the person named above:

Please complete the captcha:

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Replacement certificates

Replacement certificates

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Please note