Our LiveChat, email support and phone lines will be unavailable from 1-3pm on Tuesday 5 December as colleagues are attending an important business update and training event. If you have a T Level query during this time, you can email [email protected] or call 0191 240 8862. All other queries will be answered as quickly as possible after this time.
Mandatory policies and fees
Our approved centres must deliver our products in accordance with the Centre Agreement and other mandatory policies as a requirement of the centre approval process.
You can find all of our mandatory policies listed below.