Our LiveChat, email support and phone lines will be unavailable from 1-3pm on Tuesday 5 December as colleagues are attending an important business update and training event. If you have a T Level query during this time, you can email [email protected] or call 0191 240 8862. All other queries will be answered as quickly as possible after this time.
Assessment support
In this section, you'll find everything you need to support you with assessment, including policies, forms and guidance on online assessment, remote invigilation, assessment and results queries, appeals, certificates, special considerations, access arrangements and reasonable adjustments, and much more.
Use the quick links or the panels below to find the information you need.

Access arrangements, reasonable adjustments and paper modifications


Assessment variation request


Transfer of achievement for Functional Skills English


Assessment and results queries


Appeals


Certificates


Assessment regulations and guides
