Certificates
If we receive a signed off (via Direct Claim Status (DCS) or External Quality Assurer (EQA)) certificate claim before 5pm this will be dispatched the next working day.
Claims received after 5pm will be dispatched on the second working day.
Timescales for dispatching to International addresses will vary.
Certificates for NCFE Level 3 Certificate in Mathematics for Everyday Life will be issued following the conclusion of any Enquires about Results process.
Replacement Certificates
Replacement certificates can only be requested for qualifications awarded within the last 10 academic years (from the date of application). For CACHE qualifications awarded before this, we may be able to issue a Proof of Qualification, if we hold a record of your achievement on our database. A Proof of Qualification can be requested by completing the form on our replacement certificate page.
We are unable to issue either a replacement certificate or Proof of Qualification for any qualification awarded before 1 September 1994.
If we can find a record of your achievement, we’ll issue and post a new certificate within ten working days of your payment clearing.