Our LiveChat, email support and phone lines will be unavailable from 1-3pm on Tuesday 5 December as colleagues are attending an important business update and training event. If you have a T Level query during this time, you can email [email protected] or call 0191 240 8862. All other queries will be answered as quickly as possible after this time.
Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.
NCFE is a place where employees not only make a positive social impact – influencing the lives of thousands of learners – but where you will have the opportunity to influence the way we work and directly shape our future direction.
With over 170 years of educational experience, our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society. We have built a high-performance workplace culture, backed by a strong set of values and behaviours, to ensure we’re working together as one organisation to make sure no learner is left behind.
Our aim is to provide rich and rewarding career experiences for all our colleagues. We promise a dynamic fast-paced environment, working alongside talented professionals in an organisation that is renowned for its caring and inclusive culture.
If you’re motivated by work with purpose, join our cause:
We’re currently looking for a Quality and Compliance Manager to join our Active IQ team.
This role will develop and implement Active IQ’s internal quality assurance strategy for end point assessment whilst maintaining a strong and broad understanding of regulatory and compliance requirements.
This is a key role as you’ll have the ability to implement improvement activities across the business, so we’d love to hear from you if you have a background in educational quality assurance and facilitating operational performance and quality improvements.
- 12 months Fixed term role
- Remote working
- 39 hours per week
- Salary of up to £40,000 depending on experience
- Life assurance (4 x basic salary)
- Annual discretionary bonus
- A minimum of 25 days annual leave, plus 8 bank holidays
- Gym membership (to the value of £300)
Applications close on Thursday 7 December.
Your candidate experience
Here at NCFE, we proactively attract, recruit and retain a diverse range of talent through building and sustaining a reputation for providing excellent career opportunities and experiences for all our people.
We are fair, equitable, efficient, and effective in all our recruitment practices, upholding the highest ethical and professional standards for both internal and external candidates.
We recruit for competence, organisational and cultural fit (aligning with our values and behaviours), as well as potential, focusing on current and future business needs.
We endeavour to provide you with a positive recruitment experience and we’re therefore committed to:
- Giving you a designated point of contact to keep you informed at each stage of the process and answer any questions
- Supporting you to succeed by providing key information to help you understand more about our vision, strategy, values and behaviours, as well as the role you’re applying for
- Providing our hiring managers with the training and support they need to carry out engaging and professional interviews that provide the opportunity for a quality, two-way discussion
- Giving you timely, honest, and professional feedback following your interview
- Welcoming and seeking your feedback so that we can continually look to improve the candidate experience.
Here at NCFE, we want to cultivate a purpose-led, collaborative, high-performance culture. To help us achieve this goal, and to contribute to our collective success, we aim to bring on board individuals who not only bring the skills and experience required for a role, but who live and breathe our values and behaviours.
Whilst the interview selection methods might differ depending on the role you are applying for (for example, you might be required to produce a presentation or complete a short task), we always include competency-style questions as part of our interview process. This means that we’re looking for specific examples of when and how you have demonstrated specific skills, values, or behaviours relevant to the job role.
Useful guidance on answering competency-based questions
It can be useful to use a structure to answer these questions and we recommend using the STAR model, as per the below:
Situation: describe a situation/problem/challenge that you have encountered
Task: describe the task that the situation required (what you were trying to achieve) or your ideas for resolving the problem
Action: describe the actions you took, why you took them, and any obstacles that you had to overcome
Results: highlight outcomes achieved and what you learned from this experience When thinking about examples, try to choose those that will allow the interviewers to see how your skills/experiences/ behaviours can be transferred to the role you are applying for.
Whilst we recruit from across the country and many of our team members work flexibly across the UK in a variety of locations, you may attend your interview at our head office in Newcastle upon Tyne.
You can find our head office at:
Q6 Quorum Business Park
Newcastle upon Tyne
We’re just 4 miles from Newcastle City Centre and within an 8 minute drive of both the A1 and A19. If you’re using a SatNav, it may be easier to use the postcode for the business park which is NE12 8BX. Don’t forget, if you need a parking space you will need to book this in advance.
There are several bus services from Newcastle City Centre to Quorum, please check online for the latest services and timetables.
Four Lane Ends is our nearest Metro Station. It’s a 15 minute walk away or you can take the ‘555’ shuttle bus operated by Arriva to Quorum Business Park which takes 5 minutes.
As an organisation, NCFE is committed to attracting, recruiting and retaining a diverse range of talent. One of the ways that we commit to doing this is through our status as a Disability Confident Employer, which helps us to recruit disabled people who will help our business to succeed.
We therefore ensure that for all employed vacancies, any applicant applying through our website who declares that they have a disability and meets the essential criteria for the role will be offered an interview. These standards are defined in our job descriptions as essential skills/experience. We hope this will encourage disabled people to apply for jobs with NCFE and provide them with the opportunity to demonstrate their skills, talent and abilities at interview stage.
We also ensure that all hiring managers involved in the interview process understand our commitment as a Disability Confident Employer, and that we always offer to make reasonable adjustments.
Vision for our people
At the heart of our vision for our people is the desire to provide rich and rewarding career experiences for all. We are building a culture of high standards and expectations, combined with high levels of trust and empowerment, enabled with the right resources to deliver excellence.
We want an agile, dynamic, and connected workforce that is able to adapt, develop and grow with our organisation, as it continues to perform, transform and respond to our continuously changing context and opportunities.
We want all of our people to connect deeply with our purpose, to feel inspired by our vision for the future and to be fulfilled by, and valued for, their contribution to achieving our organisational goals and objectives. Our vision for our people sets out what will characterise NCFE when we have achieved our objectives for them and for our culture.
Our latest all colleague conference
If you have any questions about careers with us, please contact the Talent team at: