Multi-factor authentication (MFA) verification codes - some Portal users may experience delays receiving MFA verification emails, which could result in codes expiring before use. Our checks confirm emails are being sent successfully. If you are experiencing issues, please check your Spam, Junk, and Quarantine folders and ensure emails from "[email protected]" are permitted by your organisation's email filtering policies.
The Portal
The Portal is a secure website that allows you to:
- Register your learners
- Book learners for paper-based external assessment and controlled assessment
- View learner results for external assessment
- Submit internal units for graded qualifications
- Claim learner certificates
- View learners e-certificates
- View learner details using the search area and edit learner details.
Please be aware that where there is 30 minutes or more of inactivity, the Portal will time out and you’ll be prompted to log back in.
Before using the Portal, we recommend that you download and read the Portal User Guide.