Our LiveChat, email support and phone lines will be unavailable from 1-3pm on Tuesday 5 December as colleagues are attending an important business update and training event. If you have a T Level query during this time, you can email [email protected] or call 0191 240 8862. All other queries will be answered as quickly as possible after this time.
Shaping Smarter Learning
Our purpose, strategic objectives and outcomes
To achieve our core purpose of promoting and advancing learning to create a fairer society, we have developed 5 strategic objectives that provide guidance and a framework for all activities across our organisation.
The following outcome statements reflect the activities that are aligned to each of our strategic objectives and will ensure that we’re all working towards the same goal.
We use our deep understanding of the needs of learners, communities and the economy to focus resources on making the biggest difference.
We develop and deliver brilliant learning content that equips educators with the skillsets and resources to deliver the highest quality, transformational learning experiences.
We are market leaders in the forms of assessment we specialise in, using advanced analytics to create richer, more personalised, lifelong learner journeys.
We cultivate a purpose-led, collaborative, vibrant and high-performance culture where our people are connected with and aligned to achieving our ambitious goals.
We are a lean, digitally-enabled organisation that delivers innovative products and personalised experiences to every type of customer.