Exams officers
Here at NCFE, we know how vital exams officers are. Without you, it would be impossible to run and administer our exams successfully, so we work hard to make it easy for you to work with us.
On this page you’ll find all the key information to support you in your role, including timetables, a key dates calendar and FAQs, as well as monthly updates to ensure you’re kept up to date with any changes, events and training opportunities.
Your monthly update (July 2025)
Below you’ll find your monthly update for July 2025.
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Assessments and results
- Deadline for making certificate claims: If you’re delivering qualifications which are not V Certs or T Levels, and are in scope for VTQ results release, the deadline for making certificate claims for qualifications that don’t include an external assessment was Friday 11 July. If you have not already made your claims, you should do so now. If you’re awaiting external assessment results, you should make the claims as soon as the results are confirmed. You can find information on how to make claims in the Portal User Guide. Find out more information about claiming certificates on our timely delivery of results webpage. For further guidance please check our certification FAQs.
- Changes to our timescales for post results services: As part of our work to align with JCQ to provide you with a more streamlined customer experience, we are changing some of our timescales for different services. This includes clerical checks, reviews of marking, access to student evidence, and reviews of moderation. Please visit our results queries webpage to see the changes.
- #SkillsMatter – share your learners’ stories with us on results days: Help us show that #SkillsMatter on results day, Thursday 14 August for T Levels and Thursday 21 August for Level 2 including V Certs, by sharing success stories and moments from results release. Read more.
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T Levels
- View our latest T Level communications.
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V Certs
- View our latest V Cert service messages
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Qualification updates and withdrawals
View this month’s Horizon update for the latest qualification changes and withdrawals.
You can find the upcoming post results deadlines for assessments for our CACHE and T Level qualifications in the Key Dates Schedule.
We understand that there are times when a student or provider feels that a result is at variance with their reasonable expectations. Therefore, there is a range of post-results options available to providers to support you and your students.
Requests for reviews of marking or access to scripts can be submitted by the provider on behalf of the student (with their consent), however before doing so, please ensure you’re familiar with our Enquiries about Results and Assessment Decisions Policy.
More information on post-results services can be found here.
Visit our assessment support page where you'll find everything you need to support you with assessment, including policies, forms and guidance on online assessment, remote invigilation, assessment and results queries, appeals, certificates, special considerations, access arrangements and reasonable adjustments, and much more.
Visit our delivery support page where we have over 1000 informative and engaging learning resources. Here, you'll find all you need to deliver our qualifications and support your learners.
View our Qualifications for Specific Delivery (QSID) document which provides qualification-specific instructions relating to the administration of external assessments for NCFE qualifications.
The Exams Office, in conjunction with their training partner Exams Training, offers a range of face-to-face training events delivered by industry experts, supported by high quality resources and held at 4/5-star venues across England. Events are available for:
- Exams officers
- Senior leaders/line managers
- Invigilators.
Learn more about how you can keep up to date with your training
If you require a reasonable adjustment submission and/or paper modification, please ensure they’re booked before the below deadlines:
- Reasonable adjustments (PDF requests, language modifiers and speech recognition): prior to the booking cut-off date
- Paper modifications (braille): 30 working days before the assessment
- Paper modifications (enlarged paper or coloured paper): 15 working days before the assessment
- Reasonable adjustments (practical assistant): one day prior to the assessment
- All other reasonable adjustments: up to the assessment date.
For more information on reasonable adjustments and how to submit an application, visit this page.
Please note: the events we have linked from The Exams Office and Exams Officers & Data Solutions LTD are not an endorsement by NCFE. Exams Officers need to select the training that they believe is required for their role and circumstances.