Our LiveChat, email support and phone lines will be unavailable from 1-3pm on Tuesday 5 December as colleagues are attending an important business update and training event. If you have a T Level query during this time, you can email [email protected] or call 0191 240 8862. All other queries will be answered as quickly as possible after this time.
Here at NCFE, we know how vital exams officers are. Without you, it would be impossible to run and administer our exams successfully, so we work hard to make it easy for you to work with us.
On this page you’ll find all the key information to support you in your role, including timetables, a key dates calendar and FAQs, as well as monthly updates to ensure you’re kept up to date with any changes, events and training opportunities.
Your monthly update (November 2023)
Below you’ll find your monthly update for November 2023, including key upcoming dates for your diary for reasonable adjustments, post-results and assessment and delivery support, and more.
T Level autumn assessment series
To help you prepare for your students sitting either the core exams or Employer Set Project (ESP) in the autumn assessment series, we've shared some useful reminders to help ensure these assessments go smoothly.Find out more
Introduction of ‘learner start date’ in the NCFE Portal
We’ve introduced a new mandatory field in the learner registration process on the NCFE Portal. This will ensure that we can fully support you and your learners at every step of their journeys. This field went live on the Portal on Monday 2 October, and here you’ll need to enter the date that each learner commenced the qualification. Find out more about this process.
External Assessment Timetable
We’re pleased to share with all centres our confirmed external assessment timetable for all our CACHE and V Certs qualifications with an external assessment for 2023-24 and 2024-25. Follow this link to view the timetable and supporting documentation.
Resources to help support exams officers in their roles from Ofqual
Delivering exams and assessments is a tough job and one that requires all-year-round effort as well as managing particular challenges. Ofqual recognises the pivotal role of the exams officer in the smooth running of exams and assessments in schools, colleges and other exam centres.
Ofqual has produced a range of resources to support exams officers in their important role, covering both GCSE and A Level, T Level and vocational and technical qualification (VTQ) assessments which you can find here.
Additional support from The Exams Office
The start to an academic year is always a busy period for Exams Officers, The Exams Office have a range of support available for exams officers to allow them to undertake their role throughout the academic year. This includes online training, key documents and online tools. Find out more here.
We understand that there are times when a student or provider feels that a result is at variance with their reasonable expectations. Therefore, there is a range of post-results options available to providers to support you and your students.
Requests for reviews of marking or access to scripts can be submitted by the provider on behalf of the student (with their consent), however before doing so, please ensure you’re familiar with our Enquiries about Results and Assessment Decisions Policy.
More information on post-results services can be found here.
Visit our assessment support page where you'll find everything you need to support you with assessment, including policies, forms and guidance on online assessment, remote invigilation, assessment and results queries, appeals, certificates, special considerations, access arrangements and reasonable adjustments, and much more.
Visit our delivery support page where we have over 1000 informative and engaging learning resources. Here, you'll find all you need to deliver our qualifications and support your learners.
View our Qualifications for Specific Delivery (QSID) document which provides qualification-specific instructions relating to the administration of external assessments for NCFE qualifications.
The Exams Office, in conjunction with their training partner Exams Training, offers a range of face-to-face training events delivered by industry experts, supported by high quality resources and held at 4/5-star venues across England. Events are available for:
- Exams officers
- Senior leaders/line managers
If you require a reasonable adjustment submission and/or paper modification, please ensure they’re booked before the below deadlines:
- Reasonable adjustments (PDF requests, language modifiers and speech recognition): prior to the booking cut-off date
- Paper modifications (braille): 30 working days before the assessment
- Paper modifications (enlarged paper or coloured paper): 15 working days before the assessment
- Reasonable adjustments (practical assistant): one day prior to the assessment
- All other reasonable adjustments: up to the assessment date.
For more information on reasonable adjustments and how to submit an application, visit this page.