Claim learners’ certificates by Friday 11 July. If your qualification doesn’t include an external assessment and learners are expecting results in August, make sure to claim certificates by this date. For qualifications with external assessments, claim within two working days of receiving confirmed results. Find out more on our timely delivery of results page.
Learner support
Welcome to NFCE's dedicated learner support section - your one-stop shop for all learner queries.
Our qualifications and content solutions are delivered by schools, colleges and independent training providers and, while we don’t work directly with learners, we can support you in a number of areas and assist with where best to direct your questions.
Who is NCFE?
We are a nationally recognised awarding organisation, which means we design, develop, and award qualifications. We work with hundreds of schools, colleges and training providers, across England, Wales and Northern Ireland, who deliver our qualifications to learners.
You’ll find a wealth of information to help you succeed – from replacement certificates to how to find an approved centre near you.
We’ll also advise you when you may need to direct your queries to your college or training provider.
