Scheduled collections
If you have timetabled Yellow Label eligible exams on three or more days during any week in the summer exam series (May to June), your centre will automatically have daily scheduled collections.
Parcelforce Worldwide will contact you before the start of the exam series to arrange a mutually convenient two-to-three hour time window to collect your exam scripts. This will be tailored to your centre’s closing time and Parcelforce Worldwide’s schedules.
Functional Skills and other unscheduled collections
On days where you have daily scheduled collections (see above), you can hand over Functional Skills yellow label packages at the same time, and don’t need to book a separate collection.
If you have on-demand Functional Skills paper-based assessments, or any other yellow label eligible assessments taking place on days where you do not have daily scheduled collections, you’ll need to book an ad hoc collection to return these exam scripts.
To do this, contact Parcelforce Worldwide exams helpdesk to arrange your ad hoc collections, using the Parcelforce Worldwide website or by calling 0344 561 7998.
Collections can be arranged up to 14 days before your first exam and need to be booked at least 24 hours in advance. You’ll be given a booking reference number for each ad hoc collection, which you should note on the dispatch log for your reference.