For Internal, existing NCFE, and Skills Assessment customers
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Certificate claims – dispatch timescales
If we receive a signed off certificate claim (via Direct Claim Status or your External Quality Assurer) before 5pm, this will be dispatched the next working day.
Claims received after 5pm will be dispatched on the second working day.
Timescales for dispatching to international addresses will vary.
Internal links
This link is for internal use only.
NCFE links
Existing NCFE customers, please use these links for Portal access, resources and other platforms.
Skills assessment portal
Customers using our skills assessment products, please use this link to access the platform.
T Level provider updates
Keep up to date with the latest information on T Levels, including key dates, assessments and more.
Service messages
Keep up to date with the latest information about our products, qualifications, processes and more.
Exams officers
updates
Here you'll find resources, and key dates for your diary for reasonable adjustments and delivery support.
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