Our LiveChat, email support and phone lines will be unavailable from 1-3pm on Tuesday 5 December as colleagues are attending an important business update and training event. If you have a T Level query during this time, you can email [email protected] or call 0191 240 8862. All other queries will be answered as quickly as possible after this time.
Registrations and bookings
In this section you can find information on how to make registrations and assessment bookings.
Once you have identified a qualification that is appropriate for your learners, you can gain centre approval by visiting our Qualifications section which gives you a helpful step by step guide on the approval process.
Registering your learners
Once you have gained approval for a qualification, the next step is to register your learners onto the qualification.
Registrations are managed via the registration screen in the Portal. All approved centres will be issued login details to access our Portal system. More information can be found in our Portal User Guide.
Making a registration will trigger the allocation of your external quality assurer. Read more about our quality assurance model and learn how to prepare for an external quality assurance visit.
Booking onto an external assessment
If you are registering learners onto a qualification which contains an external assessment, you will be required to make an assessment booking on the Portal.
Before booking an external assessment please refer to our external assessment timetable for booking cut-off dates, assessment dates/times and results release dates.
Some of our qualifications require you to make a booking for the external assessment at the time of registration. You will be prompted to select an external assessment date/window before completing the registration in The Portal.
For all other qualifications with an external assessment, or for booking learners for a re-sit, it is the responsibility of the Centre to ensure learners are booked via the booking page on The Portal for the appropriate external assessment within the advertised timescales. Re-sit fees may apply, for information see our fees and pricing document.
It is possible to book learners onto external assessments after the booking cut-off date has passed. A fee will apply to any bookings made after the booking cut-off date.
Centres can make a late booking for up to 50 learners on the Portal booking screen up until the day before the external assessment. There are some exceptions, if you find you are unable to complete the booking on The Portal please contact our Customer Support Team.
- All learners must be registered and booked in advance of completing an external assessment.
- Photocopying external assessment papers is a breach of the NCFE Regulations for the Conduct of External Assessment.
to sit some of our assessments online. Bookings need to be made directly via our online assessment system. More information for which assessment can be sat online can be found here.
Special considerations, access arrangements and reasonable adjustments, and paper modifications
If your learner requires special considerations, access arrangements and reasonable adjustments, or paper modifications, centres must notify NCFE in advance of the learner completing an external assessment.
Learn more about special considerations.
Learn more about access arrangements and reasonable adjustments.
Modified papers must be requested in advance of an external assessment. Learn more about timescales and to request a modified external assessment paper.