Our LiveChat, email support and phone lines will be unavailable from 1-3pm on Tuesday 5 December as colleagues are attending an important business update and training event. If you have a T Level query during this time, you can email [email protected] or call 0191 240 8862. All other queries will be answered as quickly as possible after this time.
Request training or support visits
Request invigilation training
Our Invigilation Training is currently undergoing a substantial redesign, which will allow for the introduction of significant improvements.
During this time, we will not be offering invigilation training events.
If you have any questions regarding external assessment invigilation, please direct them to the email address relevant to your qualification:
- CACHE: [email protected]
- V Certs: [email protected]
- Functional Skills: [email protected]
Request bespoke training
You can also request bespoke training to be delivered by NCFE.
All fees include materials:
- Up to 10 delegates: £700 + travel expenses and accommodation for 1 trainer
- 11 to 20 delegates: £1,075 + travel expenses and accommodation for 1 trainer (£125 per additional delegate over 20).
Fee increase from 1 Sept 2023
Bespoke training is a chargeable service provided to support centres with the assessment and internal quality assurance of our products. The content of the training will differ depending on the type of training requested.
The generic assessor and/or internal quality assurance training will be delivered by qualified and experienced representatives with expert knowledge of methods of assessment and internal quality assurance. The qualification-specific training will also be delivered by experienced representatives, who in addition have expert knowledge of that particular qualification/sector. It is therefore important that if you request qualification-specific training, you identify the qualification that you would like the training to focus on so that we can allocate the best person to your request.
Please ensure that you complete the request in full to avoid any delay in arranging your training request.