We’re currently experiencing problems with the purchasing process of our learning resources. If you do have any difficulties during the payment process, please contact us at [email protected]. We’re working to fix the issues as soon as possible, and we apologise for any inconvenience.
Customer support
Whether you’re an NCFE customer who needs to contact us, or a learner wanting to know where you can study NCFE qualifications, you’ll find all you need in the links below:
- Contact us
- Learner support
- Service messages
- V Cert service messages
- Mandatory policies and fees
- Legal information
- Replacement certificates form: learners
- Replacement certificates form: centres
- Verification of achievement
- Malpractice and maladministration (includes forms for centre staff, learners and third parties)
- Assessment registrations and bookings
- T Level provider hub
- Functional Skills service messages
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