We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, and will be open between 10am and 4pm from Monday to Friday, on 0191 239 8000/0191 240 8862 and via email [email protected]
Request for contextualisation of Functional Skills controlled assessments
This process is for centres to request validation of contextualised Functional Skills controlled assessments to a given context.
Please note: centres are unable to contextualise the reformed Functional Skills English reading assessment.
Our new-style assessment papers are now available to book. Any contextualised papers approved prior to 17 October 2025 will no longer be valid after 27 November 2025.
Centres requiring a contextualised assessment following this date, will be required to submit a new request.
Any Centres who do not currently have an approved contextualisation request will also need to submit a new request before any learners sit the assessment.
Please be advised that a response to a contextualisation request is two weeks.