An Introduction to Trauma-Informed Practice

Become trauma informed. Provide more effective care.

Trauma affects people in every sector. Research shows that around one in seven adults have experienced four or more traumatic events, and more than a quarter report physical or sexual abuse in childhood. These experiences can have lasting effects on health, relationships and behaviour, which means many people we work with every day are living with the impact of trauma.

Practical, bite-sized and immediately useful, this course teaches you how to recognise trauma, respond safely and support recovery in real workplace situations.  100% online, self-paced, digital badge on completion.

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Why this course matters

Trauma affects people in every sector - hospitals, schools, care homes, youth services and more. When we miss the signs, people can be retraumatised, trust breaks down and our best intentions fall short.

This course gives you clear, practical steps to make your interactions safer and more effective, whether you work in healthcare, education, social services or management.

By the end of the course, you will:

• Understand how trauma affects behaviour, memory and relationships
• Use communication techniques that reduce distress and build trust
• Know how to adjust your approach, policies and environments to increase safety
• Earn an accredited certificate that counts toward your professional development

What you’ll learn

• What trauma is and how it impacts individuals and groups
• How to recognise common signs of trauma
• The effects of trauma on the brain and behaviour
• The key principles of trauma informed practice and how to apply them
• How to use trauma informed communication strategies
• Ways to reflect on your own practice and build a more trauma informed environment

Approx. 2 hours of learning, including videos, case studies, reflection activities and a short assessment.