We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, and will be open between 10am and 4pm from Monday to Friday, on 0191 239 8000/0191 240 8862 and via email [email protected]
Centre lapse request
If you’re considering lapsing your status with NCFE, please contact your allocated Account Executive in the first instance so they can offer any support as required.
If you’ve made the decision to leave us, you must notify us of your intention to lapse by completing the centre lapse form below.
This form is appropriate to all centres delivering regulated and/or customised qualifications wishing to lapse.
Once our Customer Support Team receive your notification, they’ll be in touch within 2 working days to support you through the rest of the process.