Our live chat and phone lines will be closed from 9:45 on Thursday, 6 November, as all of our colleagues are attending a business update event. During this time, you can email [email protected] or alternatively, you may find the answer to your query on our website. We will reopen our lines from 12:00 on the same day and will respond to any emails received as soon as possible.
The Portal
The Portal is a secure website that allows you to:
- Register your learners
- Book learners for paper-based external assessment and controlled assessment
- View learner results for external assessment
- Submit internal units for graded qualifications
- Claim learner certificates
- View learners e-certificates
- View learner details using the search area and edit learner details.
Please be aware that where there is 30 minutes or more of inactivity, the Portal will time out and you’ll be prompted to log back in.
Before using the Portal, we recommend that you download and read the Portal User Guide.