We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, and will be open between 10am and 4pm from Monday to Friday, on 0191 239 8000/0191 240 8862 and via email [email protected]
In this section you'll find qualifications, resources, approvals, and everything you need to know about onboarding, quality assurance, using the Portal, moderation and assessment, certificates, training events, forms, support visits and more.
You'll also find a dedicated area to support the delivery of Essential Digital Skills, Functional Skills, T Levels and V Certs, including curriculum support and assessment resources.
How to become a new approved centre with NCFE
1. Search
Search or browse our qualifications. We offer over 1,000 qualifications across 20 sectors.
2. Basket
Add as many qualifications as you'd like to your basket. When you're done, request approval.
3. Submit
Fill out and submit the request form and centre details form.
4. Visit
We'll get in touch to arrange a centre visit.
5. Approved
After the visit, you will receive an approval email within five working days. It's that easy!
Already an approved NCFE centre?
1. Search
Search or browse our qualifications. We offer over 1,000 qualifications across 20 sectors.
2. Basket
Add as many qualifications as you'd like to your basket. When you're done, request approval.
3. Submit
Fill out and submit the request form and centre details form.
4. Approved
Receive an approval email within one working day. It's that easy!
Service messages
Keep up to date with the latest information about our products, qualifications, processes and more.
Exams officers updates
Here you'll find resources, and key dates for your diary for reasonable adjustments and delivery support.
VTQ timely delivery of results
The first term-time checkpoint to ensure timely delivery of your learners' results is open. Find out what actions you need to take before 31 January.
Download the updated funding tracker
Our latest funding tracker now includes details for 2025/26 — helping you plan ahead with confidence.
Learn more
Onboarding
Delivery support
Preparing for quality assurance reviews
Assessment support
Mandatory policies and fees