Incorrect grade/mark submission notification form

Please complete the Incorrect Mark/Grade Submission Notification Form below if you have submitted your learners’ grades or marks incorrectly.

Please note:

For graded qualifications only:

If the certificate has been claimed please complete the incorrect certificate form
If the incorrect grades have not yet been banked, please contact your EQA. You can find details of your EQA on your quality and/or claim reports.

For V Cert 1/2 Technical Awards (model 5)

If you are contacting us about marks for a Non- Exam Assessment (NEA), before completing this form please be aware of the following:

Centre name: *

Centre number: *

Centre contact name: *

Centre contact email address: *

Centre contact number: *

To help us understand the scope of the issue, please answer the mandatory questions below.

Learner name(s): *

Learner number(s): *

Assignment title (T level only):

Qualification(s) (name and number): *

Batch number(s): *

Unit(s) or Task Number affected: *

Incorrect mark submitted: *

Correct mark(s): *

To help us understand the scope of the issue, please answer the mandatory questions below.

How and when were you made aware that the grade submitted was not correct: *

Who submitted the grades:

What actions have you carried out to investigate the root cause of this issue? Please provide a detailed response and evidence where appropriate: *

What was the root cause following your investigation: Please note: human error is not a valid reason *

Please tell us

What is your process for submitting grades: *

Please upload a copy of your policy here:

What actions have you taken to ensure that future grades submitted are accurate and correct: *