We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, and will be open between 10am and 4pm from Monday to Friday, on 0191 239 8000/0191 240 8862 and via email [email protected]
The Portal
The Portal is a secure website that allows you to:
- Register your learners
- Book learners for paper-based external assessment and controlled assessment
- View learner results for external assessment
- Submit internal units for graded qualifications
- Claim learner certificates
- View learners e-certificates
- View learner details using the search area and edit learner details.
Please be aware that where there is 30 minutes or more of inactivity, the Portal will time out and you’ll be prompted to log back in.
Before using the Portal, we recommend that you download and read the Portal User Guide.