Progress on restoration of services
For an update on our progress restoring our services, FAQs and how to access support while the Portal is unavailable, visit our service continuity webpage.
Registration (Normal CSV)
To support you while the Portal is offline, we have set up this web form to replicate the process you would go through to make learner registrations. Please complete your CSV file as usual and submit the file using the form below. This will provide our internal teams with the information required for them to complete the registration process on your behalf.
1. Please download and use the CSV template
2. Have your centre number to hand as you’ll need this to submit the web form and for password protection
3. Take your time to double check that you’ve inputted all the relevant data fields and included all relevant learners – a single web form submission will ensure much quicker processing time by our internal team.
4. Please password protect the CSV file with your centre number (see below for advice on how to password protect a file), complete the web form, attach the CSV file and click submit.
5. Once your registration has been complete, you may need to also make an external assessment booking. If the qualification doesn't require an external assessment booking on registration, and you require it, please ensure you complete and return the Assessment Booking CSV so we can process your booking as well. If your booking is for an online assessment,your learners won't automatically appear in the Surpass system, as the automated registrations within Surpass are currently unavailable. Please indicate on the registration form below if you want your learners to also be registered for online, and we'll process this as quickly as possible to allow you to do the bookings in Surpass. We’ll aim to acknowledge all requests within 48 hours.
|
Field |
Details |
|
Forename * |
Add the learner’s legal forename |
|
Middle name |
Add a learner’s middle name (this will be printed on the learner’s certificate if included) |
|
Surname * |
Add the learner’s legal surname |
|
DOB * |
Add the learner’s date of birth (please key this as DD/MM/YYYY) |
|
Ethnicity |
See more information on gov.uk |
|
Gender * |
Add the learner’s gender (male, female, prefer not to say or unknown – please key this as M, F, P or U) |
|
Centre learner reference |
Add any reference you wish to use for your learner |
|
ULN * |
The unique learner number (ULN) is a unique 10-digit number. Most learners aged 14+ have one and it’s designed to work with the personal learner record (PLR) as proof of learning and achievements. This is mandatory for T Level qualifications. |
|
Postcode |
Add the learner’s postcode |
|
Learner start date * |
Add the date on which learning for the qualification began (accurate to within a week) (please key this as DD/MM/YYYY) |
|
Planned end date * |
Add the date on which learning for the qualification is planned to end (please key this as DD/MM/YYYY) |
|
Country * |
Add the country within which learning is delivered from. If your learner is studying outside of the UK, please choose the appropriate country of study. If your learner’s country of study is not showing, you can email [email protected] to get this added. |
|
Paper modifications |
See more information on our special considerations webpage |
|
Access arrangements |
See more information within our Reasonable Adjustments policy |
*these are mandatory fields
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Open the Excel file.
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Click File → Info.
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Select Protect Workbook.
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Click Encrypt with Password.
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Enter a password.
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Re-enter the password to confirm.
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Click Save.