We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, and will be open between 10am and 4pm from Monday to Friday, on 0191 239 8000/0191 240 8862 and via email [email protected]
Late paper modification request form
Guidance
If there are still 15 working days (30 days for Braille paper) or more until the start of the assessment, please enter your paper modification request for the learner on the NCFE Portal.
If your request is less than 15 working days (30 days for Braille papers) before the assessment, please fill in the below form.
For late coloured paper and/or computer reader submissions, other than for on-demand qualifications, a PDF of the assessment will be available from the bookings screen of the NCFE portal on the afternoon prior to the beginning of assessment or assessment window, for you to print off onto the required colour and/or used with appropriate computer reader software.
Please be aware that NCFE take no responsibility for the quality of any assessment paper printed from a PDF, nor for the quality or accuracy of any paper approved by NCFE for photocopying by a centre.
For late paper modifications which are not coloured paper or computer reader requests please note these will be reviewed on a case by basis.
Before submitting a late request for a modified paper, please ensure you've read through our Access Arrangements and Reasonable Adjustments Policy, and JCQ Access Arrangements and Reasonable Adjustments 2025/26. The Portal User Guide will also assist you in submitting your request.