We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, and will be open between 10am and 4pm from Monday to Friday, on 0191 239 8000/0191 240 8862 and via email [email protected]
Registration (Bulk CSV)
While the Portal remains offline, you can still complete essential activities such as learner registrations and assessment bookings. To help you, we’ve created the webform below that allow you to submit the required information for registrations to our internal teams, who will process it on your behalf.
If you upload learner registrations using Bulk CSV please complete your CSV file as usual and upload via the form below. If you use our standard CSV template please use the form for Normal CSV.
If you normally use the key in function on the NCFE Portal please use the CSV option.