We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, and will be open between 10am and 4pm from Monday to Friday, on 0191 239 8000/0191 240 8862 and via email [email protected]
Registration (Tribal/Bulk CSV)
To support you while the Portal is offline, we have set up this web form to replicate the process you would go through to make bulk learner registrations. Please complete your CSV file as usual and submit the file using the form below. This will provide our internal teams with the information required for them to complete the registration process on your behalf.
Please note: if you use our standard CSV template please use the form for Normal CSV.
Please password protect the file with your centre number before uploading. Details on the Tribal/Bulk CSV file can be found in the drop down below.
Our internal teams will be available to process registrations until midday on Wednesday 24 December 2025, we close during the Christmas period and reopen from 9am on Monday 5 January 2026.
What is a Tribal/Bulk CSV file?
A Tribal/Bulk CSV file allows you to register learners on multiple qualifications from a single CSV file. Once these have been selected, you can follow the key in or CSV upload process as above. You can register as many batches on as many products as you like using a bulk CSV file. Continue to insert new header rows for each batch of learners you want to create. Save the file as a .csv file and upload the information.
Please note that bulk CSV registration currently does not allow for registration for T Level products or booking on registration. Please follow the process for key in or normal CSV registration.
The header row to the batch must be set out using the following format:
- Record type (NCFE1), centre number*, centre reference, blank field, product code*, blank field, blank field.
The learner information rows must be set out using the following format:
- Record type (NCFE2), first name*, middle name, surname* , date of birth*, centre learner reference, ethnicity code (see page 21), gender* , unique learner number (ULN), postcode, learner start date* , planned end date*, and country of study (see page 22). *
Please be aware that these are mandatory fields.