EPA Standard
Business Administrator
The Business Administrator role develops, implements, maintains, and improves administrative services across an organisation. They support and engage with diverse teams and interact confidently with customers, demonstrating strong written and verbal communication skills. The role requires effective time management, initiative, problem-solving, and decision-making abilities. There may also be opportunities to take on people management responsibilities through mentoring or coaching others.
Level 3 
£5,000 
18 months
Why NCFE?
We’re an approved End-Point Assessment Organisation (EPAO) specialising in EPA delivery across health, education, early years, digital, social care, and business apprenticeship standards. We offer flexible and reliable EPA solutions supported by sector expertise, guidance documents and proactive service and support.
End-point assessment
The EPA for Business Administrator contains three methods of assessment:
Knowledge Test
The test will be in the form of multiple-choice questions that align with the standard’s knowledge requirements. The MCQ test is 33.3% of the total score and is graded as Fail, Pass or Distinction.
Portfolio-based interview
The Portfolio of Learning, which is not directly assessed, provides a structure for the Interview. The apprentice must upload their Portfolio of Learning to our online platform, one month before the Interview. They should provide at least one piece of evidence for each of the minimum knowledge, skills and behaviours in the assessment plan. The Interview is 33.3% of the total score and the Independent End-Point Assessor (IEPA) grades this as Fail, Pass or Distinction.
Project Presentation
The Work-based Project begins three months before triggering Gateway, and the apprentice will upload this to our online platform. The apprentice produces a Presentation on a project they’ve completed or process they’ve improved, including scoping, planning, managing, communicating to stakeholders, and monitoring and reporting results. The IEPA will provide a question for the apprentice to answer in the Project Presentation. The Project Presentation is 33.3% of the total score and the IEPA grades this as Fail, Pass or Distinction.
Business Administrator
Delivering from 18 September 2017
Download standard PDF Skills England standard