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Business services

We offer a range of end-point assessment (EPA) standards in business services. Roles within the business services sector can include, but are not limited to: Customer Service, Consulting, Administration, Facilities, Marketing and Business Support. 

Business service positions are integral to the day-to-day operations of a business. Apprenticeships in this sector are a great opportunity for on-the-job training to prove valuable workplace experience and off-the-job training to support in achieving professional qualifications.  

Our EPA service for these standards will provide complete EPAs within 8 weeks of Gateway acceptance and results from each assessment component within five working days. You’ll also be provided with your own dedicated Relationship Manager who’ll be on hand to support you at all stages of EPA. All our EPA standards have been developed by sector experts to ensure you are receiving the highest quality support for your EPA.  

See listed below our range of business services EPA standards.  

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Customer Service Practitioner
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Customer Service Specialist
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Employability Practitioner
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