Deputy Manager
Deputy Managers support people with personal care, daily tasks, and independent living in settings like homes, residential care, or supported living. They lead and develop staff, work closely with the registered manager, and may step in to run the service in their absence.
With a focus on people management and day-to-day care, they ensure safe, high-quality support. They live out values such as kindness, respect, honesty, and flexibility. This role can also be a stepping stone toward becoming a registered manager.
We’ve mapped our qualifications to the Deputy Manager role in the Care Workforce Pathway. See below which skills and training link to this role.
This will help you understand what’s expected at this level and what learning can support learners' development. It can also help learners to progress to the next stage of their career in adult social care.
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NCFE qualifications for the Deputy Manager pathway
The following qualifications are the knowledge and competencies required to succeed in Deputy Manager roles.
Level 5 Diploma in Leadership and Management for Adult Care
Coaching and mentoring in adult care L/650/1975
Leadership and management in adult care R/650/1921
Team leadership in adult care T/650/1922
Continuous improvement in adult care T/650/1931
Professional development in adult care Y/650/1932
Supervision and performance management in adult care D/650/1934
Partnership working in adult care J/650/1928
Healthcare and clinical skills in adult care D/650/1961
Safeguarding in adult care F/650/1935
Mental capacity in adult care F/650/1962
Communication and information management in adult care H/650/1927
Outcomes-based and person-centred practice in adult care K/650/1929
Equality, diversity, inclusion and human rights in adult care R/650/1930
Health and safety in adult care H/650/1936
Risk-taking and risk management in adult care K/650/1938
Managing comments, concerns and complaints in adult care L/650/1939
Manage own professional development and personal wellbeing F/650/1953
Decision-making in adult care H/650/1954
Skills for Care resources
Every journey will be unique. Use the Skills for Care assessment tools to evaluate skills, plan development and advance careers in adult social care:
Role profile
Supports the Registered Manager in running care services.
Career path
Natural progression to Registered Manager or regional leadership roles.
