Here at NCFE, we know how vital exams officers are.
Without you, it would be impossible to run and administer our exams successfully, so we work hard to make it easy for you to work with us.
On this page you’ll find all the key information to support you in your role, including timetables, a key dates calendar and FAQs, as well as monthly updates to ensure you’re kept up to date with any changes, events and training opportunities.
Last updated (11/02/26)
Following last month’s communication, here’s further information on the Secure Dispatch of Scripts (Yellow Label) process following the merger of Royal Mail and Parcelforce.
What’s changing?
In March 2026, our Yellow Label service will move from Parcelforce to Royal Mail.
Once this transition takes place, you’ll notice the logo on your return Yellow Label will change from Parcelforce to Royal Mail.
Changes to the actual process will be minimal:
In the meantime, if you have any specific questions, please contact [email protected].
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View this month’s Horizons update for the latest qualification changes and withdrawals.
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Qualification-specific updates
You can find the upcoming post results deadlines for assessments for our CACHE and T Level qualifications in the Key Dates Schedule.
We understand that there are times when a student or provider feels that a result is at variance with their reasonable expectations. Therefore, there is a range of post-results options available to providers to support you and your students.
Requests for reviews of marking or access to scripts can be submitted by the provider on behalf of the student (with their consent), however before doing so, please ensure you’re familiar with our Enquiries about Results and Assessment Decisions Policy.
More information on post-results services can be found here.
Visit our assessment support page where you'll find everything you need to support you with assessment, including policies, forms and guidance on online assessment, remote invigilation, assessment and results queries, appeals, certificates, special considerations, access arrangements and reasonable adjustments, and much more.
Visit our delivery support page where we have over 1000 informative and engaging learning resources. Here, you'll find all you need to deliver our qualifications and support your learners.
View our Qualifications for Specific Delivery (QSID) document which provides qualification-specific instructions relating to the administration of external assessments for NCFE qualifications.
The Exams Office, in conjunction with their training partner Exams Training, offers a range of face-to-face training events delivered by industry experts, supported by high quality resources and held at 4/5-star venues across England. Events are available for:
Learn more about how you can keep up to date with your training
If you require a reasonable adjustment submission and/or paper modification, please ensure they’re booked before the below deadlines:
For more information on reasonable adjustments and how to submit an application, visit this page.
Please note: the events we have linked from The Exams Office and Exams Officers & Data Solutions LTD are not an endorsement by NCFE. Exams Officers need to select the training that they believe is required for their role and circumstances.
