Health care support worker

End-point assessment

The end-point assessment (EPA) for Healthcare Support Worker contains two methods of assessment:

Observation with Questioning

The Observation of Practice with Questions allows the Independent End-Point Assessor (IEPA) to see the apprentice during their normal everyday work. This assessment method is undertaken in
the apprentice’s workplace, under normal working conditions, for a total duration of 2 hours. The Observation itself will last 1 hour 30 minutes, followed by a 30-minute questioning session to check the understanding of the knowledge, skills and behaviours (KSBs) observed.

Grading: fail or pass.

Professional Discussion Underpinned by a Portfolio of Evidence

The Professional Discussion is a structured discussion designed to draw out the best of the apprentice’s competence and excellence, and cover the KSBs assigned to this assessment method. It is a two-way discussion which involves both the IEPA and the apprentice actively listening and participating in a formal conversation. The apprentice will use their Portfolio of Evidence throughout to provide evidence of their practice during the discussion. The assessment duration is 1 hour.

Grading: fail, pass or distinction.