Helen Ketteringham | NCFE

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Helen Ketteringham

Helen Ketteringham


Helen is NCFE’s Chief People Officer, leading on our People strategy and culture. Helen provides Executive leadership to the People Services function.

Tell us a bit about you

I live in North Yorkshire with my husband and two children, who are our daily inspiration. We enjoy the great outdoors, music, theatre and time with our family and friends.

I’m a Chartered Fellow of the CIPD and Member of the Association for Coaching. I volunteer as a Steps Ahead Mentor in support of early careers and also help local schools with career strategies, as an Enterprise Advisor.

Running is also important to me as it creates space to unwind and tune into my latest podcast discovery. I recently took part in the Great North Run and it was great to be back in Newcastle, where I attended university some years ago.

Tell us a bit about your career

My career in Human Resources has spanned retail, financial services, local government and now education.

I’m fascinated by psychology and believe that everyone should have access to learning and the choice of a purposeful, enjoyable career. I advocate coaching as a true enabler of career development and personal growth.


I am compelled by NCFE’s vast heritage and societal purpose that impacts the education, careers and lives of so many learners, across all generations. NCFE colleagues share a desire to learn, make a difference and shape change.

The scope and impact are limitless if we harness this energy and apply the combined strengths, aspirations and perspectives of our people to our desired outcomes. It’s a real privilege to play my part at NCFE and tell my children our story along the way.

The scope and impact is limitless if we harness this energy and apply the combined strengths, aspirations and perspectives of our people to our desired outcomes.

Helen Ketteringham
Senior leaders in the People team

As Head of People Services at NCFE, I lead our function to implement our People Strategy. This strategy centres around supporting managers to lead brilliant and impactful teams and supports the business to realise our Vision for our People, with the ultimate goal of enabling NCFE to meet its strategic objectives.

I first started my career in Human Resources (HR) around 11 years ago after completing a master's degree in human resource management. Since then, I have worked across a variety of interesting sectors including transport, insurance and technology. For the last four and a half years, I’ve worked in the education sector here at NCFE.

Although I’m from the North East originally, I now live in Glasgow with my husband and our dog. We’re currently going through the process of becoming short-term foster carers so that we can provide some additional support to local families and unaccompanied young people.