Our live chat and phone lines will be closed from 10:50 on Monday 29 June as all of our colleagues are attending a business update event. During this time, you can email [email protected] or alternatively, you may find the answer to your query on our website. We will reopen our lines from 12:00 on the same day and will respond to any emails received as soon as possible.
Portal - Multi-factor authentication is required every time you log in and you'll need to set this up in order to access the Portal. For guidance on multi-factor authentication, please explore our FAQs page.
Resources - To download resources from the qualification webpages, you first need to log into the Customer Dashboard using your Portal login. For more information, please see our guidance on downloading resources. We’re currently experiencing problems with downloading some of our teaching resources from qualification pages. We’re working to fix the issues as soon as possible and we apologise for any inconvenience.
