An Introduction to Trauma-Informed Practice

Become trauma-informed. Provide more effective care.

Research shows that as many as one in three adults in England report having experienced at least one traumatic event. This means many people we work with every day are living with the impact of trauma.

This practical, bite-sized course teaches you how to recognise trauma, respond safely, and support recovery in real workplace situations. Learn at a time that suits you through a blend of videos, reflective activities, and a short assessment. You will receive a digital badge on completion to recognise your professional development.

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Why this course matters

Trauma affects people in every sector, including hospitals, schools, care homes, and youth services. When we miss the signs, people can be retraumatised, breaking down trust.

This course gives you clear, practical steps to make your interactions safer and more effective. It also explores ways to reflect on your own practice and build a more trauma-informed environment.

By the end of the course, you'll learn to:

• Adjust your approach, policies, and environments to increase safety
• Recognise the common signs of trauma without assuming or labelling
• Understand how trauma affects the brain, behaviour, memory, and relationships
• Use communication techniques that reduce distress and build trust
• Use trauma-informed communication strategies to have conversations that minimise harm and build safety
• Make small but meaningful changes that protect both clients and staff