Support children and young people through emotional challenges 

Whether you teach, provide additional support, or care for younger children, the way you respond to emotional distress can make a real difference to the children and young people in your care. 

This short online course gives you practical strategies for de-escalating tension and ensuring each child gets the support they need. With the right approach, you can help emotionally overwhelmed young people feel safe, understood, and ready to learn and connect with others. 

Enrol now!

Why is this course important? 

Many things can cause children and young people to feel overwhelmed, from difficult experiences to neurodivergence. 

Distress might present as anger, anxiety, or withdrawal from those around them. In turn, this may lead to behaviours that harm both others and the young person themselves. 

While responding to these situations in the wrong ways can make things even worse, staying calm and supportive helps you find a safe and constructive way forward. 

This course gives you a step-by-step approach to providing compassionate care that validates young people’s experiences and helps them regain a sense of control. When children feel they can trust those around them, they’re better able to regulate their emotions, engage with support services, and take advantage of opportunities to learn, play, and explore. 

By the end of the course, you’ll be able to:

You’ll learn how to: 

• understand causes of emotional distress in young people 
• calm and reassure children who are feeling overwhelmed 
• handle challenging behaviours with confidence 
• find appropriate resolutions 
• know the boundaries of your role and when to ask for help. 

This learning will help you achieve the best outcomes for distressed children and young people, create calmer learning environments, and take care of your own wellbeing at the same time. 

Complete the course at a time and pace that suits you, developing your skills through an education-based scenario, expert video insights, reflective activities, and a short assessment. You’ll receive a downloadable toolkit to guide you through future challenges, as well as a digital badge that recognises your professional development.