Planned Portal downtime
The Portal will be unavailable from 4:30pm on Friday 30 October until 8:30am on Monday 2 November. This is to support preparations for the integration of Active IQ with NCFE.
Functional Skills feedback request
NCFE are delighted to provide feedback to your learners
March 2025 Update - You can now submit requests for Functional Skills feedback from the results page in the NCFE Portal.
Please see the Portal User Guide for more information.
In addition to free automated feedback for our maths, English and Digital Functional Skills external assessments, we offer further feedback, should your learners require an indication of which area to improve in preparation for a re-sit. These feedback options provide a comprehensive breakdown of your learner’s assessment and are compiled by a subject specialist.
What are my options?
Compact feedback
- This report provides the marks gained and total marks available for the learner, mapped to the coverage and range statements
- If your learner has sat a paper based assessment, or a DFSQ assessment, this will cover automated feedback and also provide feedback to indicate how/why the learner did not gain marks
- This feedback is high level, and does not go into exact detail We aim to complete the report within 6 working days.
Rich feedback
- This report provides the most amount of detail for learner(s) strengths, weaknesses, and development areas. This provides the most extensive breakdown on the learner’s responses
- For learners who have sat the same subject assessment, we can provide a cohort report of up to 5 learners at a discounted fee
- We aim to complete the report within 10 working days.
How much does it cost and how does it work?
Each report is per subject and can't be mixed across different subjects and assessments, this applies to both individual and group feedback. English Reading and English Writing are separate assessment components so count as separate reports.
| Feedback type | Fee |
| Compact feedback report (per report) | Please see the current fees and pricing guide. |
| Rich feedback report for one learner component | Please see the current fees and pricing guide. |
| Rich feedback for each subsequent learner component (as part of the same request, made at the same time) | Please see the current fees and pricing guide. |
Requests must be made within 3 months of the assessment date. Once we’ve received your request, we’ll confirm receipt within 2 working days.
Due to the nature of our assessments, we cannot give copies of assessment tasks, nor can we return completed scripts.
How do I submit a request for Functional Skills feedback?
Within the timescales set out above, submit your request via the NCFE Portal.
Learner’s scores and grade may increase, decrease, or remain the same.