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EPA Standard
Dental Practice Manager
Dental practice managers lead the non-clinical side of a dental practice, making sure the team delivers excellent patient care while meeting quality standards and business goals. They provide direction and support to staff, helping them build their skills and knowledge, and oversee performance to ensure the practice runs smoothly.
Level 4 
£9,000 
24 months
Why NCFE?
We’re an approved End-Point Assessment Organisation (EPAO) specialising in EPA delivery across health, education, early years, digital, social care, and business apprenticeship standards. We offer flexible and reliable EPA solutions supported by sector expertise, guidance documents and proactive service and support.
End-point assessment
The EPA for Dental Practice Manager contains two methods of assessment:
Project and Presentation with Question and Answer Session
Apprentices will complete a Project, Project Report and Presentation based on an agreed proposal that demonstrates their competence against the knowledge, skills and behaviours
(KSBs) assigned to this method of assessment. The apprentice and their employer will identify a scope for the Project which will be submitted at Gateway. Once agreed, the apprentice has 60 days to complete the Project and submit a Project Report (1500- 2000 words) along with the Presentation and any supporting evidence. The Presentation will last 60 minutes (+10% at the discretion of the Independent End-Point Assessor), including the delivery of the Presentation and a Question and Answer session.
Grading: the Independent End-Point Assessor (IEPA) grades the Project and Presentation as Fail, Pass or Distinction.
Professional Discussion underpinned by Portfolio of Evidence
The Professional Discussion is a structured discussion of 60 minutes (+10% at the IEPA’s discretion) which must be appropriately structured to draw out the apprentice’s competence and coverage of the KSBs assigned to this method. It is underpinned by a Portfolio of Evidence, which is compulsory and must be submitted at Gateway. The Portfolio must not contain more than 25 pieces of evidence, and though they are not assessed, they are to be reviewed by the IEPA prior to the Discussion.
Grading: the IEPA grades the Professional Discussion as Fail, Pass or Distinction.
Dental Practice Manager v1.2
Delivering from 27 August 2024
Download standard PDF Skills England standard
Previous versions
Dental Practice Manager
Delivering from 28 August 2019 to 26 August 2024
Download the standard
See the full standard on Skills England