Leisure duty managers manage the effective day to day ‘front line’ operation of a leisure facility. These facilities will vary in size and the services available such as swimming pools, multi-functional sports halls, fitness suites, crèches, children’s soft play and trampoline parks, health suites, climbing walls and outdoor sports tracks.

It is the responsibility of the leisure duty manager to ensure
the facility is prepared for use in accordance with the planned activity programme and that all areas are maintained to the highest possible standards of safety, cleanliness, security and operational effectiveness. Typically, the leisure duty manager will provide visible leadership to a diverse range of staff such as lifeguards, receptionists, sports coaches, fitness teams and crèche workers. Their responsibility is to manage staff performance and on-going development to ensure staff are motivated, efficient and operate at a high standard.

Gateway to completion requirements

For the Level 3 Leisure Duty Manager, the requirements are:

• English and maths qualifications in line with the apprenticeship funding rules
• Active IQ Level 3 Certificate in Leisure Management
• confirmation from the employer that the apprentice has met the behaviour requirements as set out in the apprenticeship assessment plan
• successful completion of both apprenticeship
  assessment methods.

Apprenticeship Assessment

The apprenticeship assessment for Leisure Duty Manager
contains two methods of assessment. A Professional Discussion that must be NCFE assessed and a Portfolio, which can be delivered using one of two models offered by NCFE.