We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries.
Deliver Customer Service in a Business Environment
Ref:
M/505/9693/UNIT
Sector:
Business, Administration and Law
Registration & certification fee:
£16.00
Level:
Level 2
Minimum entry age:
Pre-16
GLH:
60
TQT:
0
Credit value:
8
Return to Search
Support materials
Unit programme report
