Meet and Welcome Visitors in a Business Environment
(A/506/1799)
Manage Time and Workload
(H/506/1795)
Use a Telephone and Voicemail System
(K/506/1796)
Handle Mail
(K/506/1801)
Prepare Text From Notes
(M/506/1797)
Use Office Equipment
(T/506/1803)
Communication in a Business Environment
(H/506/1893)
Employee Rights and Responsibilities
(L/506/1905)
Store and Retrieve Information
(R/506/1811)
Produce Business Documents
(Y/506/1809)
Using Email
(J/502/4299)
Word Processing Software
(L/502/4627)
Deal With Customer Queries, Requests and Problems
(A/506/2113)