If you’ve recently found out that your centre is closing, we’re here to support you with your next steps. We understand this may cause some uncertainty, but we want to ensure that no learner is left behind. Read more.
NCFE Level 1 Certificate in Business Administration
Ref:
601/3963/8
Sector:
Business, Administration and Law
Registration & certification fee:
£74.00
Level:
Level 1
Minimum entry age:
Pre-16
GLH:
150
TQT:
250
Credit value:
25
Return to Search
This qualification is suitable for learners aged pre-16 and above.
This qualification aims to provide learners with the introductory knowledge and skills they need to operate as a successful business administrator. It will also also allow learners to develop skills in a range of areas relevant to business administration roles.
Support materials
Mandatory qualification information
Qualification specification (PDF | 455 KB)
Qualification specification (Word) (DOCX | 403 KB)
Teaching/delivery guidance
e-skills assessment strategy (PDF | 96 KB)
Skills CFA assessment strategy (PDF | 147 KB)
Support Handbook
Support Handbook (PDF | 327 KB)
Unit breakdown
Mandatory units
Principles of Business Communication (A/506/1804)
Health and Safety in a Business Environment (D/506/1794)
Principles of Business Administration (F/506/1805)
Principles of Personal Performance and Development (L/506/1791)
Principles of Working in a Business Environment (R/506/1792)
Work With Others in a Business Environment (Y/506/1793)
Optional units
Meet and Welcome Visitors in a Business Environment (A/506/1799)
Manage Time and Workload (H/506/1795)
Use a Telephone and Voicemail System (K/506/1796)
Handle Mail (K/506/1801)
Prepare Text From Notes (M/506/1797)
Use Office Equipment (T/506/1803)
Communication in a Business Environment (H/506/1893)
Employee Rights and Responsibilities (L/506/1905)
Store and Retrieve Information (R/506/1811)
Produce Business Documents (Y/506/1809)
Using Email (J/502/4299)
Word Processing Software (L/502/4627)
Deal With Customer Queries, Requests and Problems (A/506/2113)