Our live chat and phone lines will be closed from 9:45 on Monday 8 September, as all of our colleagues are attending a business update event. During this time, you can email [email protected] or alternatively, you may find the answer to your query on our website. We will reopen our lines from 13:00 on the same day and will respond to any emails received as soon as possible.
The Portal
The NCFE Portal is our platform for you to register learners, booking assessments, download results, claim certificates, upload learner evidence and more. Here are some resources to help you navigate the Portal quickly and easily to reduce your admin time:
- Making registrations on the Portal
- Portal User Guide
- Top tips on certification
- Your most common Portal questions answered
