We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, now available each day from 10am - 4pm, on 0191 239 8000/0191 240 8862 and via email [email protected]
Additional external quality assurance request
An additional external quality assurance review can be requested once you’ve used up your 2 free reviews for the session.
There may be many reasons you need an additional external quality assurance review perhaps you have learners outstanding who require certification, or the External Quality Assurer (EQA) has identified actions that need to be completed prior to certification taking place.
An additional external quality assurance review can be carried out at your centre (site visit) or remotely. The approach should be discussed with your EQA before filling in this request.