We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, and will be open between 10am and 4pm from Monday to Friday, on 0191 239 8000/0191 240 8862 and via email [email protected]
Request a support visit from your External Quality Assurer (EQA)
When you register your learners on our qualifications, we'll allocate you an External Quality Assurer (EQA) who will carry out two free reviews per quality assurance (QA) group per academic session.
You may find that you require additional support relating to the delivery of your qualification and this is where a support visit might help.
Support visits are focused on your individual needs and can support with planning and understanding the assessment criteria before you start to deliver the qualification and can be requested at any time by filling in the form below.
Whatever the reason, they do incur an additional charge and can be requested at any time by filling in the form below.