Support centre | NCFE

What can we help you find?

Support for skills assessment tools and resources 

Welcome to our support centre for all our skills assessment tools and resources, where you’ll find expert guidance, videos, and FAQs for all our products in one place. 

Whether you’re new to our diagnostic assessment tools and resources or you’ve been using them for years, we’re here to help you and your learners to have the best experience. 


We’re continuously updating the guides section for admins, tutors and learners to make sure you have all the information and help you need. 

View guides


Support videos 

Find all our support videos for each of our products in one convenient place. 


Play videos



Browse the answers to frequently asked questions about our tools and resources. 

View FAQs

Contact us 

Can’t find what you’re looking for? We’re here to help – simply call us on 0300 102 1023 or email the team on [email protected].