London | Devolved Regions | NCFE

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We’re here to power learning that supports a more inclusive, productive and globally competitive London.

We work closely with providers, employers, and partners across the capital. This helps us understand the capital’s evolving skills demands and the barriers learners face.

This insight helps shape practical, targeted solutions that deliver impact, for you, your learners, and London’s economy.

We support you in navigating devolved Adult Skills Fund priorities. Our aim is to deliver in-demand skills, helping learners move into sustainable employment or progress in their careers.

Ready to strengthen your provision and meet local demand? Partner with us today.

 

The London Skills Agenda
What is the GLA seeking to achieve?

The GLA’s skills strategy (aligned to the London Growth Plan, Skills Roadmap and Adult Skills Fund priorities) focuses on enabling economic growth through a workforce that is:

  • Productive – with higher-level, technical and digital skills
  • Inclusive – reducing inequalities and supporting under-represented Londoners
  • Sustainable – supporting green jobs and the transition to net zero
  • Resilient – adaptable to technological change and future labour market needs

Find out more

Contact our team today to start shaping solutions targeted to your region’s skills needs.

Engineer Checking If Machine Is Working
A productive workforce
A London workforce equipped with higher-level technical, professional and digital skills to drive productivity across priority sectors.
Students In A Lab
A future workforce
A strong pipeline of skilled, work-ready learners supporting key growth sectors and London’s global competitiveness.
People Reviewing Automated Workforce
A resilient workforce
A workforce with the skills and behaviours to adapt to automation, AI and changing working practices.
Coworkers And Manager Collaborating In A Modern Office
An inclusive workforce
Improving participation in learning and employment for underrepresented groups, reducing barriers and supporting good work outcomes.
What are the main priorities for London?

The GLA skills priorities align to key growth sectors and cross-cutting needs:

  • Priority sectors
  • Digital and Technology
  • Health and Social Care
  • Construction (including retrofit and housebuilding)
  • Green Economy and Net Zero
  • Creative and Cultural Industries
  • Hospitality, Retail and Visitor Economy
  • Business and Professional Services

Cross-cutting priorities

  • Digital inclusion and advanced digital skills
  • Employability and progression
  • English, maths and essential skills
  • Green skills across all sectors
  • Skills for good work (fair pay, security, progression)

How can NCFE support London?

NCFE offers a wide-ranging portfolio aligned to London’s priority sectors and cross-cutting skills needs.

The Greater London local skills improvement plan (LSIP) sets out agreed, actionable priorities that employers, providers and other stakeholders in the area can get behind to drive change. We have identified NCFE products that can help centres meet the general skill priorities in these areas:  

  • Green Energy/ Industrial Decarbonisation and Net Zero (Construction and Operational) 
  • Health and Social Care 
  • Business and Professional Services 
  • Cross Cutting Themes (Digital Skills and Professional Development/Business Skills)
Sector Qualifications
Green Energy and Net Zero Level 2 Certificate in Understanding Climate Change and Environmental Awareness (603/5683/2) Level 3 Certificate in Championing Sustainability in the Workplace (610/0143/0)
Health and Social Care View our suite of Health and Social Care qualifications
Business and Professional Services View our suite of Business and Professional Services qualifications
Digital & Technology View our suite of Digital qualifications

General Skills (level 1) are mapped to units from Level 1 Employability Skills and Level 1 Occupational Studies. Access all our preparation for work and employability qualifications. 

 

  NCFE Employability skills NCFE Occupational Studies
Communication and customer service
  • Understanding your customers
  • Business and customer awareness
  • Using social media in the workplace
  • Using online collaborative workplace tools
  • Using telephones in the workplace
  • IT communication fundamentals
  • Understanding business communication
  • Developing customer service skills
Project management and teamwork
  • Taking part in a project
  • Working in a team
  • Working with colleagues
  • Understanding conflict at work
  • Meetings in the workplace
  • Undertaking an enterprise project
Self-management, time management, and organisational skills
  • Setting yourself targets
  • Managing your time
  • Time management skills
Confidence, creativity, adaptability, and resilience
  • Understanding mindset
  • Understanding motivation
  • Developing assertiveness
  • Creative thinking
  • Coping with change
  • Improving own learning and performance
Critical thinking, planning and problem solving
  • Problem solving at work
  • Problem solving at work
Business skills and interview techniques
  • Job and training search skills
  • Job application skills
  • Interview skills
  • Writing a CV
  
Digital literacy
  • ICT for employment
  
Microsoft suite  
  • Spreadsheet software
  • Word processing software

General Skills Level 2 is mapped to units from Level 2 Employability Skills and Level 2 Occupational Studies. Find out more about our preparation for work and employability qualifications.

  NCFE Employability skills NCFE Occupational Studies
Communication and customer service
  • Understanding your customers
  • Business and customer awareness
  • Presenting information
  • Using online collaborative workplace tools
  • Social media in the workplace
  • Communication skills for business
  • Using email
Project management and teamwork
  • Managing a project
  • Working in a team
  • Dealing with conflict
  • Working with colleagues
  • Valuing and supporting others
  • Working in a team
Self-management, time management, and organisational skills
  • How to keep improving
  • Setting your targets
  • Managing your time
  
Confidence, creativity, adaptability, and resilience
  • Understanding mindset
  • Understanding motivation
  
Critical thinking, planning and problem solving
  • Problem solving in a place of work
  • Understanding innovation
  • Creative thinking
  • Understanding and coping with change
  • Problem solving in the workplace
Business skills and interview techniques
  • Job search skills
  • Job application skills
  • Interview skills
  
Digital literacy
  • ICT for employment
  • Improving productivity using IT
Microsoft suite  
  • Spreadsheet software
  • Presentation software
  • Word processing software

Digital skills are critical for London as its economy depends heavily on innovation and technology.

AI, cybersecurity, fintech, and cloud technologies are helping businesses improve productivity, create new products, and remain globally competitive. Workers with digital skills play a key role in driving this growth.

NCFE can support by supplying a wide coverage of these skills from the cross-cutting essential skills to specific higher digital skills providing pathways into jobs.

Click here to view our suite of Digital Skills qualifications.

NCFE offer a wide range of standalone units across multiple sector areas. They provide flexible opportunities to support employability, workforce development and personal progression. Discover standalone units. 

Sector Workplace skills Digital skills
Construction
  • Communication
  • Teamwork
  • Self-management
  • Adaptability
  • Basic digital skills
Green Energy and Net Zero
  • Adaptability
  • Collaboration
  • Communication
  • Self-management
  • Value-driven
  • Data literacy
  • Data analysis
  • Coding
Health and Social Care
  • Face-to-face communication
  • Telephone skills
  • Written skills
  • General IT skills
  • Excel skills
Business and Professional Services
  • Communication
  • Client management skills
  • Problem solving, fact finding and research skills
  • Ability to interpret information
  • Project management
  • Confidence
  • Creativity
  • Data analytics
  • Excel skills
  • Data protection
  • Cyber security
Culture, Creative, Tourism and Hospitality
  • Business skills
  • Customer service
  • Communication skills
  
Cross Cutting Themes
  • Communication
  • Critical thinking
  • Planning
  • Problem solving
  • Project management and planning
  • Interpersonal skills
  • Interview techniques
  • Job application skills
  • Teamwork
  • Time management
  • Organisational skills
  • Confidence and resilience
  • Basic IT skills
  • Microsoft suite
  • Social media skills
Sector-based Work Academy Programmes (SWAPs)

Sector-based Work Academy Programmes (SWAPs) provide a flexible way for providers to respond to local recruitment and skills needs.

Programmes can be shaped around particular employers, sectors and occupations, combining industry knowledge, practical skills and preparation for the workplace. This can help learners build confidence and develop the capabilities they need to move towards employment.

NCFE qualifications can support SWAP delivery that reflects local labour market requirements and the priority areas identified through Local Skills Improvement Plans.

Find out more about our SWAPs offer.

 

Where is the information I need?  

In London, there are multiple sources of insight and collaboration:

  • Networks & partnerships
  • Greater London Authority (GLA)
  • London Councils
  • Local London sub-regions
  • Central London Forward / West London Alliance
  • London Chamber of Commerce
  • Sector skills bodies and employer networks
Why engage?
  • Stay aligned with funding priorities (Adult Skills Fund)
  • Shape provision to meet employer demand
  • Access collaboration opportunities
  • Share best practice